By implementing your service catalogue in vFire you're able to take advantage of a sophisticated business automation platform which allows you to fully automate the workflows that kick off when services are requested. Advantages include:
Building an automated Service Catalogue is a multidisciplinary enterprise drawing from many areas - including design, usability, marketing, organizational change, business analysis and software development.
Lida has developed a uniquely technical approach to service design, with a strong focus on business development and IT factors. We feel that typical approaches to service catalogue development move too slowly, placing too much emphasis on designing and documenting a comprehensive solution, and too little upon actual implementation.
Our methodology moves very quickly from a rapid but comprehensive design to development. It's important to get results quickly, and learn what works. Service Catalogues are not supposed to be static - they should evolve over time as customer needs change so our emphasis is on getting things live as quickly as possible, and modifying based on real world feedback.