We're Australia's vFire Specialists
Lida Solutions is a service engineering consultancy based in Canberra and Sydney, but servicing the entire Australian and South East Asian market. We specialise in ITIL toolset implementation, web-based service catalogues and more general business automation.
Our toolset of choice is Alemba's vFire, formerly VMware Service Manager.
Although we maintain a technical focus Lida Solutions provides an end-to-end service, from service design projects, through process and business practice development (with a strong ITIL focus), to implementation.
Getting the most out of vFire
We think Alemba's vFire is the world's most innovative ITSM automation toolset - and we know it inside out. Work with us to maximise return on your vFire investment.
Learn More
ITIL Automation
From incident management to fully automated service portals, our ITIL qualified consultants design and implement business automation solutions so your organisation can realise best-practise goals.
Learn More
System Integration
Want to log requests to vFire from other systems? Sharepoint integration? Perhaps you'd like transfer calls to another organization that are not running vFire - Lida can help.
Learn More
Getting the most out of vFire
We think Alemba's vFire is the world's most innovative ITSM automation toolset - and we know it inside out. Work with us to maximise return on your vFire investment.
Learn More
ITIL Automation
From incident management to fully automated service portals, our ITIL qualified consultants design and implement business automation solutions so your organisation can realise best-practise goals.
Learn More
System Integration
Want to log requests to vFire from other systems? Sharepoint integration? Perhaps you'd like transfer calls to another organization that are not running vFire - Lida can help.
Learn More
Getting the most out of vFire
We think Alemba's vFire is the world's most innovative ITSM automation toolset - and we know it inside out.
Work with us to maximise return on your vFire investment.
Learn More
ITIL Consulting
From incident management to fully automated service portals,
our ITIL qualified consultants design and implement business automation solutions so your organisation can realise best-practise goals.
Learn More
System Integration
Want to log requests to vFire from other systems? Integrate vFire workflows with third party applications? Perhaps you'd like transfer calls to another organization that are not running vFire - Lida can help.
Learn More
